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Covid-19 Facts

Lewisham Covid-19 Vaccination Helpline This free, confidential telephone call back service offers Lewisham residents and workers the chance to arrange

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Face to Face Appointments

We are proud that we did not stop seeing patients face to face during any point during the Covid-19 pandemic.

We are pleased to announce that we are further increasing the number of face to face appointments available.

If you have any symptoms of Covid-19 or  recent contact with persons with Covid-19 in the last 10 days, or are waiting for Covid-19 test results we ask that you do book a telephone consultation and not attend the practice, to protect the most vulnerable.

In line with Government guidance and to protect the vulnerable all patients attending face to face appointments will be asked screening questions and have their temperature checked by the Reception team.

Face coverings must be worn by all adults and those over 12 year of age

Covid-19 vaccine micro site

Please visit our micro site for any vaccination questions, queries or issues.  Please do not contact the surgery instead please visit the link below or call 119 (Covid-19 helpline – free from mobiles and landlines).

Covid-19 vaccine micro site

Appointments booked via AskFirst app (previously known as AskNHS) or Patient Access

Please be aware any appointments booked via the AskFirst app or Patient Access will be called anytime between 9am to 2pm if your appointment is before 2pm and for appointments after 2pm you will be called anytime between 2pm and 6.30pm.  Please ensure you have your phone with you and have signal as the Doctor will try one more time during these sessions if, the first call is unsuccessful.

More information about AskFirst app click here.

Dr Forgan has completed the London Marathon 2021!

We, as a practice would like to congratulate her on this brilliant achievement!

She has raised money for the Global Access to Covid Vaccinations (GAVI Alliance).

Thank you to all those who gave her support!

Click below to learn more about the GAVI Alliance:

Rachel Forgan is fundraising for Gavi Alliance

 

Image result for London Marathon logo. Size: 242 x 133. Source: www.stjohnshospice.org.uk

What are GPs and the Practice Team doing? Working harder than ever

National guidance, due to the Covid-19 pandemic has meant the way we work has had to change. Please click here to learn more.

NHS Patients, staff and visitors must continue to wear face coverings in GP Practices

We would like to advise that to protect our vulnerable patients and our staff there will be no changes to our current procedures after Monday 19 July 2021 and the easing of Covid-19 restrictions in some environments.

NHS England have advised that GP Practices must continue to limit face to face contact by using methods such as telephone consultations and, where face to face attendance is clinically necessary, face coverings should continue to be worn. We are obliged to follow this guidance. This guidance reduces the risks to our most vulnerable patients, keeping us all safe.

Click here to read the NHS England Guidance

We appreciate your understanding at this challenging time.

CONTACTING THE SURGERY

You can do this by:

1) asking reception a question by clicking this link

2) Email at Lewccg.g85085-general@nhs.net

3) Using the the AskFirst app.

The Reception team may direct you to another way of contacting the Surgery or another service, please support them at this difficult time. Aggressive behaviour towards any member of our staff will not be tolerated.

If an appointment is necessary, it will be via a telephone/video appointment.

Given the national emergency due to Covid -19 and Lewisham CCG policy requests for prescriptions for over the counter medication will be declined.

You can only book a telephone appointment with a clinician by:

  • On Line via the AskFirst app
  • Telephoning the surgery

 

WE ARE STILL ACCEPTING NEW PATIENT REGISTRATIONS ONLINE

We are still supporting our local community-you can register online by clicking here.