As a team we would like to congratulate Dr Rachel Forgan for being recognised in the September 2020 issue of Pulse Magazine as an “Unsung Hero”, for her tireless work during the pandemic. Dr Rachel Forgan has been supporting GPs at all levels during the past few months – from her work as a partner here at Grove Medical Centre, to her duties as a Clinical Director of North Lewisham Primary Care Network. She ensured shielded patients at the practice were supported, helped set up a ‘cold’ hub for the Primary Care Network to use for non-Covid patients – while also evaluating the impact of total triage on disadvantaged patients – and with colleagues, across the borough set up a ‘hot’ hub for Covid cases.