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Covid-19 Facts

Lewisham Covid-19 Vaccination Helpline This free, confidential telephone call back service offers Lewisham residents and workers the chance to arrange

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Covid Vaccine pop-up Sat 31st - 11-3pm at 2000 Community Action Centre

This Saturday 11-3pm there is a covid vaccine pop-up (Pfizer and Astra Zeneca) taking place round the corner at 2000 Community Action Centre, SE8 3PG. No booking required, just turn up.

First and second doses available (second doses must be over 8 weeks, there will be no doses done earlier than this)

Covid-19 vaccine micro site

Please visit our micro site for any vaccination questions, queries or issues.  Please do not contact the surgery instead please visit the link below or call 119 (Covid-19 helpline – free from mobiles and landlines).

Covid-19 vaccine micro site

NHS Patients, staff and visitors must continue to wear face coverings in GP Practices

We would like to advise that to protect our vulnerable patients and our staff there will be no changes to our current procedures after Monday 19 July 2021 and the easing of Covid-19 restrictions in some environments.

NHS England have advised that GP Practices must continue to limit face to face contact by using methods such as telephone consultations and, where face to face attendance is clinically necessary, face coverings should continue to be worn. We are obliged to follow this guidance. This guidance reduces the risks to our most vulnerable patients, keeping us all safe.

Click here to read the NHS England Guidance

We appreciate your understanding at this challenging time.

Appointments booked via AskFirst app (previously known as AskNHS) or Patient Access

Please be aware any appointments booked via the AskFirst app or Patient Access will be called anytime between 9am to 2pm if your appointment is before 2pm and for appointments after 2pm you will be called anytime between 2pm and 6.30pm.  Please ensure you have your phone with you and have signal as the Doctor will try one more time during these sessions if, the first call is unsuccessful.

More information about AskFirst app click here.

Patient access

The documents patients can view on patient access maybe limited for the foreseeable future due to a national system issue.

CONTACTING THE SURGERY

You can do this by:

1) asking reception a question by clicking this link

2) Email at Lewccg.g85085-general@nhs.net

3) Using the the AskFirst app.

The Reception team may direct you to another way of contacting the Surgery or another service, please support them at this difficult time. Aggressive behaviour towards any member of our staff will not be tolerated.

If an appointment is necessary, it will be via a telephone/video appointment.

Given the national emergency due to Covid -19 and Lewisham CCG policy requests for prescriptions for over the counter medication will be declined.

You can only book a telephone appointment with a clinician by:

  • On Line via the AskFirst app
  • Telephoning the surgery

FACE COVERINGS MUST BE WORN BY ALL ADULTS (GREATER THAN 12 YEARS OLD) IF YOU HAVE BEEN ASKED TO ATTEND THE GP SURGERY

Latest scientific advice says that face coverings can help reduce the chance of infecting others. We want to do our best to protect both patients and our staff. Face coverings can be a simple cloth that covers the nose and mouth, that can be made at home. We regret we are unable to provide Face coverings for patients. Children less than 12 years old do not have to wear Face covering.

For coronovirus (COVID-19)  information in another language please click here

If you need a telephone  interpreter please advise reception.

For information on the COVID-19 outbreak please go to our webpage, the NHS.UK page on coronavirus or the information on GOV.UK.

 

WE ARE STILL ACCEPTING NEW PATIENT REGISTRATIONS ONLINE

We are still supporting our local community-you can register online by clicking here.