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Appointments booked via Ask NHS app or Patient Access

Please be aware any appointments booked via the Ask NHS app or Patient Access will be called anytime between 9am to 2pm if your appointment is before 2pm and for appointments after 2pm you will be called anytime between 2pm and 6.30pm.  Please ensure you have your phone with you and have signal as the Doctor will try one more time during these sessions if, the first call is unsuccessful.

Need to amend your Covid-19 Vaccination appointment time / date or location?

Please use the link below to book your 1st Covid-19 Vaccination (click book my appointments), amend your 2nd vaccination time, date or location (click manage my appointment).  All you need is your name, date of birth and post code where you’re registered.

We are unable to bring your 2nd vaccine date forward.  The link below and this link should be used to amend your 2nd vaccine appointment.

CLICK HERE

Need Proof you have had your Covid-19 Vaccination?

From Monday 17 May 2021 ,you can get proof that you have had your Covid-19 Vaccination by downloading the NHS app, which can also let you book appointments and order repeat medication, along with many other helpful features.

Click here to read more information

Click here to watch a video explaining how to register with the NHS App

 

If you have concerns regarding the information about your Covid-19 vaccination on the NHS app, please call 119.

If you do not have access to a smartphone  you can call the NHS helpline on 119 (from Monday 17 May 2021) and ask for a letter to be posted to you to prove you have had the COvid-19 Vaccine.

Please do not contact Grove Medical Centre about your Covid-19 vaccination status. In line with national guidance we cannot provide letters showing your COVID-19 vaccination status. Thank you.

Lewisham COVID-19 Vaccination Helpline

This free, confidential telephone call back service offers Lewisham residents and workers the chance to arrange a conversation with a healthcare professional on the COVID-19 vaccination.

You can book online, call 07828 499044 (WhatsApp: 07376 810219) or email LewishamVaccineHelpline@nhs.net to arrange a free, confidential conversation with a healthcare professional – a local pharmacist - who will be able to give you the latest information on the vaccination and answer any questions you may have.

 

 

Covid Vax Facts-Created to answer the public's questions about the Covid-19 vaccines

Covid Vax Facts details answers from expert, independent doctors and scientists about the most common concerns raised by the public. We hope you will find it helpful. It features a chatbot so you can ask the questions important to you. Click here to ask your questions.

The ‘COVID VACCINE, YOUR QUESTIONS ANSWERED’ webinar is now available - click here to watch

Please note that since the recording of this webinar, national guidance on Covid-19 vaccination for pregnant women and the use of Astra Zeneca vaccine in under 30’s has been updated. Please see here: selondonccg.nhs.uk/covid19vaccine

 

Everything you need to know about the Covid-19 Vaccine

Dr Ali getting his vaccination
Dr Forgan has set up the Covid Vaccine clinic at the Waldron Centre

 

‘The vaccine will save our lives and allow us to go back to normal’  Rosie Dada, Practice Nurse

We are excited to offer you the Covid Vaccine to protect you from suffering with the Coronavirus.

100’s of our patients and 1000’s of people in Lewisham have had the vaccine already – here are some of the questions we’ve been asked and what our team of reception, doctors and nurses have been saying. But first a message from some of our patients and staff:

 

 

What is it like having a Covid Vaccine?

All the doctors at the Grove have had our Covid Vaccine.  The vaccination is given with a small injection into the muscle at the top of the arm by the shoulder. It feels similar to getting a flu vaccine or the vaccines we give your children. Some of us don’t like needles but we all managed!

Here is what some healthcare staff in South East London had to say about getting the vaccine:

 

 

Would you like to hear about the vaccine in ArabicChineseNepaliYorubaPolishRomanianPidginPashtoFarsi, UrduCantonese, Tamil

Does the Covid Vaccine have side effects?

Some of us had a sore arm where the injection went in for a day or two – we know this is really common with the vaccine although not everyone gets it.  We could all use our arms normally even when they were sore.

One of our patients Roger being given the vaccine by Dr McGuinness

Some of us felt tired and had sore muscles for a day or two. Some people get headaches and nausea. It feels similar to when you have a cold but without the runny nose.  You can use paracetemol to help you feel better. The feeling goes away by itself. None of us had to miss any time off work because of the vaccine.

Another side effect is we all feel more relaxed now knowing we are protected when we come to work!

 

How much protection does the Covid Vaccine give you?

The Covid Vaccine is highly effective at protecting you from getting sick from the Coronavirus. Not many things in life are perfect and the Covid vaccine doesn’t give you 100% protection but it is a very good vaccine. We have seen so many people suffer with coronavirus this year – struggling to breathe, going to hospital and dying – the vaccine protects you from this. We’ve been really lucky to get a vaccine that works so well so quickly, thanks to the hard work of scientists across the globe.

You get a good level of protection from the first vaccine. To make sure that protection lasts you need to have the second injection too which will be around 12 weeks after the first dose.

Having the vaccine is good protection but you’ll be even better protected when everyone around you is vaccinated as well so encourage your friends and family to get the vaccine too when its their turn.

Our practice managers Debbie and Rebecca waiting to get their vaccine

How did they make the vaccine so quickly?

Scientists around the world have predicted that a pandemic like the covid 19 virus might be coming for years and have been trying to get ready. By the time covid 19 came they had a plan about how to design, test and make enough vaccine – quickly. The coronavirus has impacted so many people’s lives across the globe, our health, the lockdowns, the economy. This has meant that finding a Covid Vaccine has been top priority for everyone. All the money, time, effort and good will that you need to get things done quickly has been there. We’ve been lucky too – our body’s immune system does fight coronavirus so we just need to find a way to give our bodies a headstart. Problems like curing cancer are much more difficult.

If you want to know how they made the vaccine so fast have a look at this video made by the Oxford team. Humans can do amazing things when they work together.

 

 

 

How safe is the Covid Vaccine?

“I have confidence in our Scientists.”  Rosie Dada Practice Nurse

The Covid Vaccines have been given to thousands of people across the globe as part of huge clinical trials. They have been given to men and women, the old, the young, people of different racial groups,  healthy people and those with medical problems. It has now been given to millions of people in the UK. The researchers and doctors looking after all these patients have been looking for any long term problems coming from the vaccine but they haven’t found any. No-one has died or been injured by the vaccine. We will continue to carefully look for long-term problems from the vaccine. Every day, we are seeing people suffering the long-term problems from long Covid.  If you want to be safe, we advise you to take the vaccine

One of our patients and student nurse Beatrice Sakala having her vaccine

 

I’ve heard a lot of scary things about the vaccine – are they true?

2020 was a scary year. We learnt to be scared of all sorts of things from running out of toilet paper to hugging our friends and family. A lot of people have been telling us that they have been hearing a lot of scary things about the vaccine especially on social media.  We’ve heard of all kinds of things which are not true – that 1000’s of people have died from the vaccine, the vaccine will change your DNA, there is a microchip in the vaccine, that the vaccine will affect your fertility. If you want to read more about this claims have a look here. If you’ve been scared by these stories please get in touch with us and we can talk it through.

 

 

 

 

Can I have vaccine if I have allergies?

The first vaccine to be approved was the Pfizer vaccine – at the beginning there were some worries about giving the vaccines to people with any kind of allergy and understandably we’ve had a lot of questions around this. After looking into this further the experts have agreed that almost everyone is safe to have any of the vaccines. It is very rare to get an allergic reaction, and everyone who has had a reaction has been treated and fully recovered.

If you have had a severe allergic reaction in the past – an anaphylactic reaction please speak to one of us and we can tell you the best vaccine to have and the best place to give it safely. If you have had a reaction to any of the ingredients of the vaccine before please speak to us. If you have an allergic reaction to your first Covid vaccine please speak to us before you have the next one.

Everywhere the vaccines are being given will have the equipment to treat allergic reactions including severe reactions like anaphylaxis and have a doctor trained to give that treatment.

If you’d like to have a look at the detailed guidance about the vaccines and allergies please look here for the Oxford AstraZeneca vaccine and here for the Pfizer vaccine.

Dr Forgan vaccinating our health champion Robyn

I want to have a baby – is it safe to take the vaccine?

We are always extra careful about giving new medications to women when they are pregnant. The research so far has not shown any risks with taking the vaccine when you are pregnant but we have asked for more information from the research teams. If you are pregnant and are at high risk of becoming unwell with Covid the safest thing to do is probably to take the vaccine but please speak to us about this so we can discuss your individual situation.  At the moment we are not recommending the vaccine to women who are low risk of becoming unwell with Covid but hopefully we will be able to soon.

If you have the vaccine you don’t need to wait before getting pregnant. Women who are breastfeeding can have the vaccine. There is no evidence and no reason to believe the Covid Vaccine can affect fertility.

If you want to know more about any of these issue please check this leaflet here or look on the Royal College of Obstetricians and Gynaecologist’s website here for lot of information about coronovirus and women’s health.

Do you have more questions about the vaccine?

If you haven’t found what you need to know please have a look here for the NHS’s vaccine information or here for the South East London Covid Vaccine information.

If you have questions about the vaccine speak to one of us – we’d love to talk to you.

 

 

The NHS will get in touch when it’s your turn to be vaccinated – please do not contact the Surgery before then

If you are in a priority group, when it is the right time, you will receive an invitation to come forward for your vaccination.  This will either be by letter, phone, or text message. The message will include all the information you will need to book your appointment.

Please help us and do not contact the practice or other NHS services to get an appointment for a COVID vaccination until you are contacted.   Please also continue to follow the national guidance to control the virus and save lives.

Information on the vaccine is available on www.selondonccg.nhs.uk/what-we-do/covid-19/

 

 

CORONAVIRUS (COVID-19) 

You must stay at home (self-isolate) if you have symptoms of coronavirus (COVID-19) or you test positive. Anyone you live with must also self-isolate.

To get a test to check if you have coronavirus (COVID-19), go to www.nhs.uk/coronavirus. Call 119 to get a test if you do not have internet access.

 

CONTACTING THE SURGERY

You can do this by:

1) asking reception a question by clicking this link

2) Email at Lewccg.g85085-general@nhs.net

3) Using the the ASK NHS app.

The Reception team may direct you to another way of contacting the Surgery or another service, please support them at this difficult time. Aggressive behaviour towards any member of our staff will not be tolerated.

If an appointment is necessary, it will be via a telephone/video appointment.

Given the national emergency due to Covid -19 and Lewisham CCG policy requests for prescriptions for over the counter medication will be declined.

You can only book a telephone appointment with a clinician by:

  • On Line via the Ask NHS app
  • Telephoning the surgery

FACE COVERINGS MUST BE WORN BY ALL ADULTS (GREATER THAN 12 YEARS OLD) IF YOU HAVE BEEN ASKED TO ATTEND THE GP SURGERY

Latest scientific advice says that face coverings can help reduce the chance of infecting others. We want to do our best to protect both patients and our staff. Face coverings can be a simple cloth that covers the nose and mouth, that can be made at home. We regret we are unable to provide Face coverings for patients. Children less than 12 years old do not have to wear Face covering.

For coronovirus (COVID-19)  information in another language please click here

If you need a telephone  interpreter please advise reception.

For information on the COVID-19 outbreak please go to our webpage, the NHS.UK page on coronavirus or the information on GOV.UK.

 

WE ARE STILL ACCEPTING NEW PATIENT REGISTRATIONS ONLINE

We are still supporting our local community-you can register online by clicking here.