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Welcome to Grove Medical Centre

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

News & Announcements

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Face-mask Policy

Please do not attend the practice if you have any symptoms suggestive of COVID or if you have tested positive for COVID. If you require assistance, please call the practice instead.

Face coverings and face masks will continue to be required in Health Care Settings as instructed by government guidelines.
This includes hospitals and primary or community care settings such as GP surgeries.

You are required to wear a face covering on entering these healthcare settings and must keep it on until you leave unless you are exempt.

We thank you for your cooperation.’

Covid-19 vaccine micro site

Please visit our micro site for any vaccination questions, queries or issues.  Please do not contact the surgery instead please visit the link below or call 119 (Covid-19 helpline – free from mobiles and landlines).

Covid-19 vaccine micro site

Appointments booked via AskFirst app (previously known as AskNHS) or Patient Access

Please be aware any appointments booked via the AskFirst app or Patient Access will be called anytime between 9am to 2pm if your appointment is before 2pm and for appointments after 2pm you will be called anytime between 2pm and 6.30pm.  Please ensure you have your phone with you and have signal as the Doctor will try one more time during these sessions if, the first call is unsuccessful.

More information about AskFirst app click here.

CONTACTING THE SURGERY

You can do this by:

1) Asking reception a question by clicking this link

2) Email at Lewccg.g85085-general@nhs.net

3) Using the the AskFirst app.

The Reception team may direct you to another way of contacting the Surgery or another service, please support them.

Aggressive behaviour towards any member of our staff will not be tolerated.

 

Given NHS England policy requests for prescriptions for over the counter medication will be declined.

 

You can book a telephone appointment with a clinician by:

  • On Line via the AskFirst app
  • Telephoning the surgery

 

WE ARE ACCEPTING NEW PATIENT REGISTRATIONS ONLINE

You can register online by clicking here.