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COVID-19 Update

 

STAY AT HOME. PROTECT THE NHS. SAVE LIVES.

All in the UK have been advised STAY AT HOME

  • Only go outside for food, health reasons or work (where this absolutely cannot be done from home)
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

Click here for the latest information about staying at home

 

ONLY CONTACT THE SURGERY IF IT IS URGENT. 

To ensure we can keep our service running in this time of national emergency please consider whether contacting the Surgery is absolutely necessary. Do not visit the GP Surgery Reception.P lease consider if it is a problem for which you can self care (see further information on health problems by going to NHS Choices  ) or discuss with your local Pharmacist. If you still feel it is necessary to contact us you can do this by:

1) asking reception a question by clicking this link

2) Email at Lewccg.g85085-general@nhs.net

3) Using the the ASK NHS app.

The Reception team may direct you to another way of contacting the Surgery or another service, please support them at this difficult time. Aggressive behaviour towards any member of our staff will not be tolerated. 

Continuous Cough or fever >37.8? STAY AT HOME

⁃              Anyone with a continuous cough OR fever (>37.8) must follow the advice for all in the UK and STAY AT HOME (this includes children), EVEN if you have not traveled in the last two weeks

⁃              Anyone with these symptoms who is well must follow the advice for all in the UK and STAY AT HOME And does not need to ring 111, be tested or contact/go to the GP practice

⁃              Anyone with these symptoms who is unwell must follow the advice for all in the UK and STAY AT HOME and go to 111 online for advice, they must not contact/go to the GP practice

If you have symptoms of coronovirus (COVID-19) download the COVID -19 symptom tracker app by clicking here

 

Someone in your household has symptoms of coronovirus (COVID-19) but you are well, you must follow the advice for all in the UK and STAY AT HOME

Over 70 or under 70 and in a high risk group (this would include anyone who usually has a seasonal Influenza vaccination)?- follow the advice for all in the UK and STAY AT HOME

To see if you are in a high risk group and what social distancing involves see Public Health England Guidance on Social Distancing

 

For COVID-19 prevention, if an appointment is absolutely necessary, it will be via a telephone appointment. Please consider if it is a problem for which you can self care (see further information on health problems by going to NHS Choices )  or discuss with your local Pharmacist.The Reception team may direct you to another way of contacting the Surgery or another service, please support them at this difficult time. Aggressive behaviour towards any member of our staff will not be tolerated. 

Given the national emergency due to Covid -19, if you do require a telephone appointment they are limited to a maximum of 5 minutes only for urgent issues only.

Given the national emergency due to Covid -19  we are not referring patients to any routine hospital services such as specialist appointments and x Ray/Ultrasound. Requests for routine blood tests and prescriptions for over the counter medication will be declined.

You can only book a telephone appointment with a clinician by:

  • On Line via the Ask NHS app
  • Telephoning the surgery

For coronovirus (COVID-19)  information in another language please click here

If you need a telephone  interpreter please advise reception.

If you are not already registered for the ASK NHS App- Please follow the link below:

http://onelink.to/asknhs.

Patient Access will now only be available to book Telephone Consultations.

For information on the COVID-19 outbreak please go to our webpage, the NHS.UK page on coronavirus or the information on GOV.UK.

Thank you for your cooperation

STAY AT HOME. PROTECT THE NHS. SAVE LIVES.